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Shipping & Returns

Which shipping methods?
Shoes, bags, sale of standard shipping and courier accessories.

For standard shipping, our package takes for your ship by Hongkong Post (Hong Kong), DHL POST, about 10-20 days.

Express, our boat with DHL, EMS, FedEx, takes about 3-7 business days.

Depending on the purpose of your order, we choose the most suitable mode for the order of the courier.

I want my order number for orders?
Orders are sent daily, except from Monday to Saturday and public holidays. The order is shipped within 5-7 working days after the normal time, which takes 7-9 working days to arrange delivery. When you order, some items are in stock. After the e-mail has been confirmed and the tracking number has been sent to your shipped order, you can track your order online.

Do I have to pay customs duties for my goods?
If shoes, bags, accessories for sales orders, the product purchased by the customer is the importer and he is responsible for all customs, import duties, GST, value-added tax (VAT) or other similar tailor-made costs. The sale of shoes, bags and accessories is no guarantee or estimate of the transport of customs-related costs under merchandise. For more information, contact your local customs office.

What happens if you do not deliver my order successfully?
If the order can not be successfully delivered to the customer, it will be returned to the shoes, bags and accessories that are for sale. Incompetent deliveries include incorrect delivery addresses, attempts to send courier (that is, the recipient is unavailable) or unsuccessful attempts to claim the goods.

In this case, we will inform the customer by e-mail of the top-up and return to the undeliverable package. All top-up costs are the same as our regular shipping costs, but the original order can benefit from the free shipping service